Cookies Policy

1. What are cookies?

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies may help a website operate correctly, protect accounts, remember preferences and understand how visitors use its pages.

Some cookies are placed directly by House Of Jack Casino. Other cookies may be placed by service providers or other third parties that support website functions, security, analytics, advertising or other services. Similar technologies can include pixels, tags, local storage and software development kits. For convenience, this policy uses the word cookies to cover cookies and these similar technologies unless stated otherwise.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains may vary according to its purpose, the settings applied to your device and the service that placed it.

Types of cookies we may use

• Strictly necessary cookies: These support essential website functions, security, account access, navigation and other features needed to provide requested services. The website may not function properly without them.
• Preference cookies: These remember choices such as language, region, display settings or other preferences, helping provide a more consistent experience when you return.
• Performance and analytics cookies: These help us understand how visitors use the website, including which pages are viewed and whether users experience errors. The information may be used to improve performance and usability.
• Functionality cookies: These support optional features and services that improve the way the website operates or responds to your interactions.
• Advertising or marketing cookies: Where used and permitted, these may help measure campaigns, limit repeated advertising, or show content that is more relevant to your interests. They may be placed by us or by approved third parties.

2. Why we use cookies

House Of Jack Casino may use cookies for a range of legitimate operational and business purposes. The exact cookies used may change as our website, services and technology develop. Cookies may be used to:

• Keep the website secure and help detect, prevent or investigate suspicious activity.
• Enable login, account and session functions where these are available.
• Remember actions and preferences during a visit or between visits.
• Maintain website functionality and help pages load correctly.
• Understand website traffic, usage patterns and technical performance.
• Identify broken links, errors or other problems that may affect visitors.
• Measure the effectiveness of communications, promotions or marketing activities.
• Support responsible website administration, fraud prevention and risk management.
• Provide, maintain and improve the products and services requested by users.
• Meet legal, regulatory, security and record-keeping requirements where applicable.

Information collected through cookies may be combined with information you provide directly or information collected through other technologies, subject to applicable law and our Privacy Policy. We aim to use information for appropriate purposes and to apply reasonable measures to protect it from unauthorised access, misuse or disclosure.

Cookies do not usually contain information that directly identifies you by name. However, cookie information may be linked with an account, device, browser or other online identifiers. When this happens, the information may be treated as personal information under applicable privacy laws.

Third-party cookies

Some parts of the website may use services provided by third parties, such as security, analytics, hosting, customer support, payment, content or advertising providers. These providers may use cookies or similar technologies to deliver their services or to provide information to us. Third parties may process information under their own privacy policies and terms. We encourage you to review those policies where relevant.

We do not use cookies to encourage unlawful gambling or to override your responsible gambling choices. Where cookies support marketing or personalisation, their use remains subject to applicable requirements, available controls and any preferences you select.

3. Your cookie choices and browser controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or choose between categories. Strictly necessary cookies may continue to operate because they are required for essential website functions.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. You may be able to set your browser to warn you before a cookie is stored or to block cookies from particular websites. Instructions vary between browsers and devices, so please check the support information provided by your browser or device manufacturer.

1. Open your browser or device privacy and security settings.
2. Review the available cookie, site data or tracking controls.
3. Choose whether to allow, block, delete or restrict cookies.
4. If available, return to the website cookie preference tool to review or update your selections.

If you delete cookies or block certain categories, some website features may not work as intended. You may need to enter information again, repeat preferences or sign in again. Blocking analytics or functionality cookies should not normally prevent basic browsing, but it may limit features or reduce the information available to us for improving the website.

Your choices may apply only to the browser or device used to make them. If you use more than one browser or device, you may need to update the settings on each one. Cookie controls may also be reset if you clear website data, install a new browser, change devices or use private browsing.

Do Not Track and similar signals

Some browsers and devices offer Do Not Track or similar privacy signals. Because there is no single industry standard for interpreting all such signals, the website may not respond to every signal in the same way. You can use the cookie preference tool and your browser settings to manage optional cookies.

4. Privacy, updates and questions

Cookies may collect information such as an internet protocol address, browser type, device type, operating system, referring pages, approximate location, pages visited, links selected, dates and times of visits, and information about website interactions. The type of information collected depends on the cookie and how you use the website. Further information about the handling, storage, use and disclosure of personal information is available in the House Of Jack Casino Privacy Policy.

We may retain cookie-related information for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect the website, meet legal obligations or support legitimate business needs. Retention periods may differ depending on the type of information and the service involved.

We may update this Cookies Policy from time to time to reflect changes in technology, website features, legal requirements or our practices. The updated version will be made available on the website and will apply from the date it is published, unless a different date is stated. We encourage you to review this page periodically so you remain informed about how cookies are used.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available through the House Of Jack Casino website. We will consider enquiries in accordance with applicable privacy and consumer protection requirements.

Important information for Australian players

If you are in Australia, your privacy rights may be affected by applicable Australian privacy laws and other relevant requirements. Nothing in this policy is intended to exclude, restrict or modify rights that cannot lawfully be excluded, restricted or modified. If any part of this policy is inconsistent with a mandatory legal requirement, that requirement will apply to the extent of the inconsistency.